CHase Accounts not updating after reauthorization

TedV
TedV Quicken Windows Subscription Member
edited November 2022 in Errors and Troubleshooting (Windows)
I successfully completed the reauthorization with Chase, but there are no transactions downloading for any CHASE accounts since September 2, 2022

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @TedV,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • 1oldone76
    1oldone76 Quicken Windows Subscription Member
    10/15/2022. Is there a solution to this problem yet Its been going on too long.
  • cilyone2
    cilyone2 Quicken Windows Subscription Member
    I have been asked to reauthorize each time I update my chase account. Each time it was successful, however this time it couldn't go to the chase login screen so I can no longer update the account. Please help.
This discussion has been closed.

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