Why do I have to AGAIN send verification deposits for Bill Pay/ Check Pay

jwb330
jwb330 Quicken Mac Subscription Member ✭✭
edited November 2022 in Paying Bills, eBills & Scheduled Transactions (Mac)
I have had to now three times in the last year sign up and send verifications deposits to use Bill Payer / Check pay. I am a Quicken for Mac user. I download / Synch accounts daily / I've used Check pay several times / I do use Quicken with more than ONE database. This is very frustrating. Now I have to wait 2-3 days to remember to come back and write check.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @jwb330,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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