Bank of America Downloads locking up Quicken

sackboydad
sackboydad Quicken Windows Subscription Member ✭✭
edited November 2022 in Download, Add/Update Accounts (Windows)
I imagine this has something to do with BofA's cutover to EWC+ yesterday but starting this morning, every time I try to download from BofA with Quicken, it either complete ignores the new transactions (says the last time I downloaded was 9/30/22 which isn't true) or if I go to online center and download, Quicken completely freezes and locks up.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @sackboydad,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue after migrating your BoA account(s). 

    We recommend that you contact Quicken Support directly for further assistance as they can utilize functions such as screen share and escalate the situation if needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

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