nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

One Step Update Has Stopped Working

ScottishHamish

Ever since I reauthorized my Chase accounts One Step Update no longer works. It simply spins and never goes anywhere. Have others experienced this issue, and if so what is a possible solution?

Thanks

Find more posts tagged with

Comments

Quicken Anja

Hello @ScottishHamish,

Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password

Once that is done, see if the issue still persists.

I hope this helps!

Bob.

I had similar. Would take over 5 minutes.

I unlinked, deleted an online biller one at a time, restoring if no change until I found Wells Fargo was causing the issue. Once removing that online biller all was normal. But the issue remains for me if I add back Wells Fargo. I have support looking into my file on their server for corruption.

VerdeVal

Thanks Anja. These steps fixed the problem for me.

Quicken Anja

@VerdeVal You're welcome! Glad to hear that worked for you.