Ghost Balance Adjustments?

Question

In my last download, my balance in one account was off by about 30%. Comparing registers to the bank, I see not discrepancy. However, when I report, I see 3, monthly "Balance Adjustments" against the account that total the discrepancy. When I search across the file, I don't find them, even when I include split transactions.

SO... I cannot find them to remove them. Ideas?

UKR · Answer

If you want to dig deeper, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to determine the nature of
the problem and to figure out how to fix it. I can't see your registers and it takes someone to look over your shoulder to get to the bottom of this.

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Elfred · Answer

Thanks - found it but do not understand it. The Balance Adjustment is not in the Checking account - it is in a Mortgage account that is not linked or even with the same bank. The adjustment appears to be assuming I want to pay more from this account so it is automagically creating transactions!

UKR · Answer

Double-clicking on a transaction in a report should take you to that transaction in the account register. Try it.Is your register view filtered to exclude certain transaction types, date ranges, etc.? See the 3 Filter fields on top of the register and/or click the Reset button to reset filters to default.