Unable to link several banking accounts

It has been several days and I am unable to link my banking accounts (PenFed, CITI and American Express) with my Quicken. Is anyone else having the same issues? Is there any new instructions to link these? I click on the fix and they are successful but they won't update.


  • Quicken Jasmine
    Hello @pr_refugee,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    Before I can further assist you, I require some more information. Are you receiving any error codes or messages when attempting to update these accounts or perform a One Step Update? What exactly occurs when attempting to download transactions from these financial institutions?

    I look forward to your response. 

    -Quicken Jasmine

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