Dates on scheduled transaction groups

JGS
JGS Quicken Windows Subscription Member ✭✭
I have seen a number of people with the same problem, when processing a Scheduled Transaction Group the new date is not getting reset properly. I am finding that if the group has 3 transactions in it, the month is being bumped 3 times. 4 Transactions, 4 times. If there is only one transaction defined in the group, the date is set properly. As others have noted, this has worked properly for years, but an update in the April/May timeframe seems to have broken this feature.
According to my software, I am running the most recent version.
Does anyone know if this has been fixed, going to be fixed, or being worked on? I see other discussions on this are closed but I don't see any information on a fix being distributed.
Many Thanks
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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and report this problem.  Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:

    P.S.: If possible, convert the Transaction Group into individual Scheduled Reminders, to circumvent the problem. It might take a long time for Quicken programmers to get around to fixing the problem.
  • JGS
    JGS Quicken Windows Subscription Member ✭✭
    Thanks for the assist, but it did not pay off. Support is unable to reproduce the problem internally. I shared my screen and they saw it break, I created a new database to prove it wasn't data related. I uninstalled my code and reinstalled. Since they can't reproduce they can't fix it. Frustrating because this worked for me for many years and broke when an upgrade was done in the May 2023 timeframe.
This discussion has been closed.