Downloading transactions from Pentagon Credit Union

ernievjr40
ernievjr40 Member ✭✭
edited December 2022 in Download, Add/Update Accounts (Windows)
Every time for the last week I try to update my accounts from PENFED I get error code: cc-503. Are there any solutions to this problem?

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @ernievjr40,

    Thank you for reaching out to the Quicken Community with this issue. 

    We do currently have an active alert regarding Pentagon Federal users receiving CC-503 errors with their accounts. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. 

    I apologize for any inconvenience caused in the meantime. 
    -Quicken Jasmine
  • ernievjr40
    ernievjr40 Member ✭✭
    Does anybody there with the Quicken team working on this problem have any idea what or where the problem is? Is the problem with the PenFed computer system or is it with the Quicken computer systems. I believe the problem is with the cost and no one is willing to give in to anything. In the mean time the poor customers are the ones taking it in chin. Tell us something other than we are working on the problem. Us loyal customers that have been with Quicken for years deserve better than this.
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