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Bank balance stopped updating on all accounts

I have 9 accounts that are setup for transaction download. When I do an "Update All" all accounts update and transactions are downloaded without error. However the "Online" balance for all accounts has stopped updating. The balance is stuck at whatever is was before the bug appeared. This prevents me from reconciling the accounts and downloaded transactions as Quicken does not see the need to reconcile. Has this scenario happen to you?


  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    What Quicken version are you using here?  (Help > About Quicken)
    Are these 9 accounts all with one financial institution or different financial institutions?  The name or names of the financial institution(s) involved could be helpful here.
    It appears that you have your Accounts setup for reconciliation to the online balance?  I don't do that so I can't respond to you direct question about the scenario you're seeing.
  • I am on a Windows subscription for Quicken. All 9 online accounts are with different institutions, it Visa, Discover, Fidelity, etc. Yes I have Quicken set to the "Online Balance."
  • karen m
    karen m Member ✭✭✭
    Not sure how to link to another discussion but I was having the same issue and @Frankx recommended resetting the accounts. I had tried doing all sorts of other things and some worked but took forever. However, resetting updated my balances easily enough. Hope it keeps working now. I have way too many accounts to do this very often. 
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @OhGreatOne and @karen m

    Here's the link to karen m's post that she referenced above LINK.

    Let me know if you have any followups.


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