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Two QDATA files listed in Finances panel

The web app has your Profile posted on the dashboard at the bottom. Within the Profile, there is a Finances section that has three entries listed two are QDATA files with the same name and Quicken-Default. There is a checkmark on one of the two QDATA files. Should I be concerned about the double entry, or do I need to remove the one that is not checked if so, how can I do that?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    If they are duplicates, you are likely fine to remove one. If you decide to delete it, I recommend keeping the one that shows an asterisk (*). The asterisk is to indicate that it's the cloud account associated with the file that is currently open. The program also won't let you delete this one.

    I hope this helps!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @RMJ503,

    Thank you for reaching out to the Community with your question.

    In your Quicken DeskTop program, can you please navigate to Quicken > Preferences > Connected Services > See all cloud accounts and confirm if you see the same double entry in there?

    Thank you!
    -Quicken Anja
  • RMJ503
    RMJ503 Member
    Yes I see two entries with the same name, except the one accessed 6 minutes ago has a (2) in the file name the other doesn't and was accessed on October 11th. Do I delete one?
  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    If they are duplicates, you are likely fine to remove one. If you decide to delete it, I recommend keeping the one that shows an asterisk (*). The asterisk is to indicate that it's the cloud account associated with the file that is currently open. The program also won't let you delete this one.

    I hope this helps!
    -Quicken Anja
  • RMJ503
    RMJ503 Member
    Yes, it does, Thank You
  • Quicken Anja
    Quicken Anja Moderator mod
    You're welcome!
    -Quicken Anja
This discussion has been closed.