Two QDATA files listed in Finances panel

RMJ503
RMJ503 Quicken Mac Subscription Member
The web app has your Profile posted on the dashboard at the bottom. Within the Profile, there is a Finances section that has three entries listed two are QDATA files with the same name and Quicken-Default. There is a checkmark on one of the two QDATA files. Should I be concerned about the double entry, or do I need to remove the one that is not checked if so, how can I do that?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    If they are duplicates, you are likely fine to remove one. If you decide to delete it, I recommend keeping the one that shows an asterisk (*). The asterisk is to indicate that it's the cloud account associated with the file that is currently open. The program also won't let you delete this one.

    I hope this helps!

    -Quicken Anja
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @RMJ503,

    Thank you for reaching out to the Community with your question.

    In your Quicken DeskTop program, can you please navigate to Quicken > Preferences > Connected Services > See all cloud accounts and confirm if you see the same double entry in there?

    Thank you!

    -Quicken Anja
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  • RMJ503
    RMJ503 Quicken Mac Subscription Member
    Yes I see two entries with the same name, except the one accessed 6 minutes ago has a (2) in the file name the other doesn't and was accessed on October 11th. Do I delete one?
  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    If they are duplicates, you are likely fine to remove one. If you decide to delete it, I recommend keeping the one that shows an asterisk (*). The asterisk is to indicate that it's the cloud account associated with the file that is currently open. The program also won't let you delete this one.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • RMJ503
    RMJ503 Quicken Mac Subscription Member
    Yes, it does, Thank You
  • Quicken Anja
    Quicken Anja Moderator mod
    You're welcome!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.