Quick Pay (Bank of America) not being accepted

Robert Ralyea

This morning I setup Quick Pay and all billers are not accepted for Quick Pay. These are major cards and Mortgage.

Q-latest
Windows latest

NotACPA

What's the exact message that you're getting that says that these billers are not accepted?

Which Q product are you running and what BUILD of that product?  This info is at HELP, About Quicken.

What specific credit cards?  What bank issued them?

What bank issued your mortgage.  And, BTW, enabling your mortgage for download is ill-advised because:

1. Only the principal portion of your payment will download (not the interest or any escrow), and
2. You'll lose access to the mortgage account register and all  ability that you'd otherwise have to manage the mortgage.  ONLY the downloaded principal payment will be able to post to the account.

Boatnmaniac

Which bank are you trying to use for QuickPay?  As noted in some of your other recent posts, QuickPay does not work with EWC+ so they cannot be set up with BOA and Chase.  Check Pay still does work, but not QuickPay.

Let us know if it is with a different bank that you are experiencing this and what connection method is set up for it.

Robert Ralyea

Windows Latest 



Bank Of America, Hyundai Motor Finance, Verizon wireless, Verizon Residential and too many to list ever biller.

Loancare or Lakeview Loan Servicing


 Some bills have one of the two massages.

Ps56k2

the anchor question is - what bank are you using to actually pay these bills....

it's not the bills.... it's HOW they are getting paid -

As mentioned, as banks migrate to the new EWC+ protocol - some previous banking features are being eliminated.

Robert Ralyea

Bank Of America and last month I used Quick pay with no problem until I discovered that all those bills stayed in the processing state so I could no longer pay those bills the next month. Q tech support couldn't help so I rebuilt a new file dropped Q Pay. I don't plan on using Quick play but after I rebuilt the file, I tried Q Pay again just to try one biller and I get these messages. Quick pay is a disaster. just MY OPNION....

Chris_QPW

Let me state something, the term "Quick Pay" comes from Quicken Bill Manager, not paying bills using Direct Connect/bill pay through the financial institution's bill payment system.  Hopefully people aren't confusing the two.

With the conversion of from Direct Connect to Express Web Connect + the bill pay through Direct Connect and the financial institution's bill payment system is now gone.

I assume that @Robert Ralyea knows that and that is why the recent setup of Quick Pay (using Quicken Bill Manager).

Now I don't have any direct knowledge for Bank for America, not even a post by others, but let me say that for Chase which just went through the same process, Quick Pay (through Quicken Bill Manager) did work before the conversion, and it is a known problem that it doesn't after the conversion.  Since this coming from a third-party pay system, it isn't entirely clear why it would start failing at this point, but it did.   My guess would be that the third-party service was tying into Chase's bill payment system in the same way Quicken was to do the bill paying, and now that is shut off.

The same might be true of Bank of America.

One thing I do know for sure, Quicken Bill Manager/third-party/Quick Pay is very limited in the bills that they can pay.

Chris_QPW

I should add, that with Quicken Bill Manager there is Quick Pay and Check Pay.  Quick Pay is using a ACH transfer.  Check Pay is sending a physical check.  In general Quicken Inc is going to suggest using Check Pay if Quick Pay isn't available/doesn't work for some reason.