Discover cc-501

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fsandy
fsandy Member ✭
edited December 2022 in Download, Add/Update Accounts (Windows)
I am trying to setup Discover card for one step update. When I give it my user name and password it always responds with CC-501 error.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @fsandy,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue when attempting to set up your Discover account(s). 

    I have located a support article that discusses some steps to take when presented with a CC-501 error. You may follow this link to access that FAQ. 

    As per the FAQ: 

    If this occurs when trying to add an account

    Wait 24 hours and try to add the account again. If you are still getting the error after waiting 24 hours, please Contact Support. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.


    I hope this helps!

    -Quicken Jasmine

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