download error (-28)

Antonio

Using Quicken for Max
Since yesterday all accounts report download error (-28)
This happened after the most recent upgrade yesterday.

Quicken Jared

Antonio said:

Using Quicken for Max
Since yesterday all accounts report download error (-28)
This happened after the most recent upgrade yesterday.

Hello @Antonio,     

I am sorry to hear about this download error. Thank you for asking about this here on the Quicken Community.

Is this error message affecting multiple accounts associated with multiple financial institutions? Where is your current active data file located? You can check this anytime by navigating to File > Show "(Data File name will be listed here)" in Finder... Make sure that your data file is located on your computer, and not on an external drive or cloud-based storage service.

I look forward to your response. 

Thank you,

Quicken Jared 

Antonio

I have multiple accounts but only one financial institution .
The data file is in my local Mac.
Worked well before yesterday,

Quicken Anja

Hello @Antonio,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

First, could you please provide the name of the financial institution you are experiencing this error with?

Also, if you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding download error -28.

Thank you!