Category and tag selection stops working

FrielJames1960

As i accept newly downloaded transactions, over the past couple weeks, i've noticed the category and tag fields are not showing entries as i enter data. I've had quicken crash a couple of times when i have keyed in valid categories and tags and try to move forward. Now, i just shut quicken down and restart as soon as i note this behavior has started. Has anyone else noticed anything similar? Any ideas?

Quicken Anja

Hello @FrielJames1960,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!