Chase Line of Credit was Credit Card Account--Somehow Now a Loan Account

CUITCNY

With the new Chase update, my Chase Line of Credit account, which functions like a credit card account, got automatically changed to a Loan Account. There seems to be no way to convert the account back to a credit card account. One cannot reconcile, as best I can tell, a Loan account. How do I change it back to a credit card account so that I can reconcile. The Chase account actually functions as a credit card account, not a loan, but somehow Quicken thinks it functions as a loan account.

Quicken Anja

Hello @CUITCNY,

Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

Do you have a recent backup you can restore? To start with, I suggest restoring a backup file that was saved prior to this issue occurring to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

I hope this helps!