Quicken has "improved" connecting to bank for download, but why does it not remember by credentials

EdJackson
EdJackson Quicken Mac Subscription Member ✭✭
edited December 2022 in Download, Add/Update Accounts (Mac)
I have to log in and update Quicken and BOA each time I try to download. It does not remember my primary account. I get an email from bank that I approved sharing with my bank but also get a message on Quicken screen "channel reset required: FDP-390:FCMS channelid=15.... and so on. Very annoying.

Answers

  • Frustrated_
    Frustrated_ Quicken Windows Subscription Member ✭✭
    edited November 2022
    [Removed - Windows Instructions]
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @EdJackson,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing these issues. 

    Due to the nature of this error and the financial institution's recent migration, I recommend that you contact Quicken Support directly for further assistance. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

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