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Quicken slow to connect on startup: "There may be a problem with your internet connection"

Andrew B

Lately (1mo?) it has taken 30s-1min for the round arrow to stop spinning after I start the application. Under Connectivity Status it says "There may be a problem with your internet connection."

Seems to have no difficulty updating my accounts or getting security quotes, though.
Looks like it's trying to contact something (maybe at Quicken Inc?) that isn't responding.

M1 Mac running 12.6.1, Quicken 6.10.3

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Comments

Quicken Anja

Hello @Andrew B,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connect Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to the Quicken dropdown menu
Sign Out...
Sign back in using your Quicken ID (email) and password
Follow the prompts to be taken back to your data file after signing in

Once that is done, see if the issue still persists.

Let us know how it goes!