Cannot update my Lowes Card since it went to Synchrony Bank due to incorrect link

judgeluciodeluca

(1) If I go to this link I can sign into my Lowes Account: https://lowes.syf.com/accounts/login However, when I go through Quicken to download or pay for my Lowes Card, it goes to www.syncronybank.com and this site will not accept my Lowes credentials. I think it is pointing to the wrong website. (2) Also, it will not make me add Lowes as an online biller, it only allows me to pay for that month but never adds Lowes to the list of online billers.

Quicken Anja

Hello @judgeluciodeluca,

Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

If your financial institution has changed its URL, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

I do apologize for any inconvenience! Thank you.

Dennis@1

You need to change the Financial Institution in your Lowes Account Settings to this:

judgeluciodeluca

Dear Quicken Anja: Thank you so much for your suggestion! It worked! Much appreciated!

judgeluciodeluca

Dear Dennis@1: Thank you so much for your suggestion! It worked! Much appreciated!