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Won't sign in to Chase Bank

samrabinowitz984

After agreeing to everything on the Chase website, Quicken still is unable to sign in to Chase Bank. It fails every time. I am forced to download directly from the Chase website.

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Comments

Quicken Anja

Hello @samrabinowitz984,

Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by phone or chat directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.

ramsfancr

This problem has been happening for months now. Don't you think it has already been escalated? I know I have reported it. My concern is if the other institutions change to updating the way Chase has, then none of the accounts will update. Could it be that we need to start looking for another software?

JohnPhx

I agree 100% with you. Call Chase, wait an hour or more, get somebody that is clueless, get handed off to another clueless person who just hangs up. Since early September with no help from them. Quicken needs to work Directly with Chase and fix . Now it's Wells Fargo since October. Express Web Connect is a disaster.

If by year end I still have to hand enter my transactrions, I'M Gone - after almost 10 years.

mkrosse

your hairball continues - Unable to connect to Chase credit card for the past 4 -5 months - you have shipped a friggin' hairball; nothing works; after authenticating with Chase via SMS code; it now stalls with blank window at the Quicken Server https://services.quicken.com/oauth-redirect/2597237234593969667?error_source=client&error_code=invalid_input&error_description=RW1wdHkgU2Vzc2lvblN0b3JhZ2Ugb24gYnJvd3NlciByZWRpcmVjdA

mkrosse

the bank hosted URL embedded in Quicken dialogue spins & spins, but never connects https://secure07ea.chase.com/web/auth/thirdparty/authorize?response_type=code&scope=aggregator&redirect_uri=https://partnerauth.platform.intuit.com/external_partner/chase/callback&client_id=INTUIT_QUICKEN&state=awb.fdb44655-0741-473f-8839-2fd90c9e6969#thirdpartyaccess/index;clientId=INTUIT_QUICKEN

ramsfancr

I have been with Quicken since the early 1990s and am now considering looking for another software. It has been close to six months since my having to manually post transactions to Quicken from Chase. Not only is that a problem now, but what happens if the other account decides to change to the same type of connection Chase has? I question the expertise currently in the Quicken IT department. What else can be done to fix this issue? I see all the other threads have been closed on this issue. Somehow I don't think they should have been.

RussSteponic

I'm in the same situation as ramsfancr. Both Chase and NFCU come up with nothing when I try to direct connect with Quicken. Downloading the .QFX files every few days is really getting old...

I've also been with Quicken for decades years. But I will change to another provider in the spring if this isn't resolved by tax season.