BofA Checking Account not recognized by Quicken.

tfhoughton
tfhoughton Quicken Windows Subscription Member ✭✭✭
I have three accounts with BofA - checking, savings, credit card. As of yesterday, 11/17, the checking account is no longer visible to Quicken. I deactivated all three accounts. Tried adding to both BofA - All other states and BofA - Quicken. The savings and credit card accounts are found by Quicken/reported by BofA, but not the checking account! SIGH...That is my most heavily used account! I have authorized the accounts and verified via the BofA website that the accounts are authorized. Thoughts? Thanks.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @tfhoughton,

    Thank you for reaching out to the Quicken Community with this issue. 

    Due to the recent migration of Bank of America and the nature of the issues that you are experiencing, I  recommend that you contact Quicken Support directly for further assistance. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance!

    -Quicken Jasmine

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  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    I saw exactly the same issue on my test PC running R45.11 today.
    Probably best to restore a backup from when all 3 accounts were connected, @tfhoughton. That worked for me.

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

  • tfhoughton
    tfhoughton Quicken Windows Subscription Member ✭✭✭
    Re: Restore from backup. Tried that too. No luck! Thanks for the suggestion, though!
  • tfhoughton
    tfhoughton Quicken Windows Subscription Member ✭✭✭
    11/19/22: As of this morning, Quicken can find my BofA checking account. Looks like it is working!
    Thanks! BTW..I am running Quicken R45.11
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