Mutual of America setup
Mark-K
Member
Trying to establish Quicken Connect for my new MofA 401k and keep getting this error message:
AGGREGATOR_IN_ERROR (CP_SCRIPT_ERROR:FDP-101)
AGGREGATOR_IN_ERROR (CP_SCRIPT_ERROR:FDP-101)
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Hello @Mark-K,
Thank you for reaching out to the Quicken Community, though I do apologize that you are receiving this error.
I have located a support article that discusses some troubleshooting steps to take when presented with an FDP-101 error. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps (just in case).
I hope this helps!
-Quicken Jasmine
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I am having the exact same issue and same error code. I can't even add the account to quicken so there is nothing to reset or remove as that link specifies. Is there another fix?
My workflow
I add mutualofamerica.com
I add my login credentials.
It asks me to authenticate via 2FA and i get a text message with a code as i should.
I enter the 2FA returned code into the quicken interface. (so quicken is able to connect with my account initially) and then it gives me the following error:
An u nexpected error occured
Please try again later.
Care Code: FDP-101
Details
CP_Script_Error
org.json.JSONException: JSONObject["plans"] not found
This is a JSON keyerror so it could be that quicken is looking for the incorrect return object in the mutual of america api to authenticate?
Something is wrong. I tried this several weeks ago and thought maybe it was a fluke issue and so today i tried again. And i'm still getting the same JSON error. i'm hoping a developer can help here as i don't think an account reset is going to fix a key error.
Many thanks for looking into this.
And then i get that0 -
oh and i need to submit this as a new issue because it's a script error please let me know. the first issue i just realizedwas an aggregator error but the code is the same which is why i responded here.0
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Hello @lwasser,
Thanks for joining this thread to share that you are also experiencing this issue.
As per the FAQ:If the issue persists
If the steps above do not resolve the issue, please contact Quicken Support. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that I could not be of more assistance.
-Quicken Jasmine
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This discussion has been closed.