DiscoverCard CC-800

Redneck
Redneck Quicken Windows Subscription Member ✭✭✭
edited December 2022 in Errors and Troubleshooting (Windows)
Why do I get CC-800 on Discover Card, for about a month, when I update transactions. I haven't used this card in 6 months? THe FIX IT button does not.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Redneck,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    I have located a support article that discusses some troubleshooting steps to take when presented with a CC-800 error message. You may follow this link to access that FAQ. It is recommended to save a backup before proceeding with troubleshooting steps (just in case).

    I hope this helps!

    -Quicken Jasmine

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  • Redneck
    Redneck Quicken Windows Subscription Member ✭✭✭
    These steps did not resolve the Discover CC-800 issue
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Redneck,

    Thanks for reaching back out. 

    As per the FAQ:

    If the issue persists

    If the steps above do not resolve the issue, please contact Quicken Support. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. 

    I apologize that I could not be of more assistance!

    -Quicken Jasmine

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