Tag Issues

MamaHutt
MamaHutt Quicken Windows Subscription Member ✭✭
For some reason I can no longer edit and update tags on transactions. I cannot do this from reports I've run nor from the register - this is a feature I was using just a few days ago. I have gone into my register preferences and there is nowhere to "turn on" the tag option. I have already conducted a validate and repair and that has not resolved this issue. Any help you can provide would be much appreciated!

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @MamaHutt

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you please try super-validating your data file as you had only mentioned the validate and repair function. However, I do recommend that you first save a backup file prior to performing these steps.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!

    -Quicken Jasmine

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  • MamaHutt
    MamaHutt Quicken Windows Subscription Member ✭✭
    Thanks @QuickenJasmine! Before you answered, I contacted Quicken customer service. They told me that the latest update took that feature away. Which kind of stinks, but at least I know I'm not going crazy! Thanks for your help.
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