Downloading Transaction from Chase Bank Accounts

ZQkn
ZQkn Quicken Windows Subscription Member ✭✭
edited December 2022 in Download, Add/Update Accounts (Windows)
Has anybody noticed buggy transactions downloading from Chase. For example, wrong payee and, surprisingly, a transaction date. Today is 11/29, transaction was made on 11/25, but Quicken recorded it as 12/1. And it is not one transaction that was with such bug.

Also, I noticed it messed up a transaction from Bill and Income reminder. The transaction wasn't disappearing from the reminder in the register after I accepted it into the register. I had to delete that reminder and recreate it. After that, the transaction in the register reminder disappeared as soon as I accepted it into the register.
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @ZQkn,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by phone or chat directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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