BOA download created data entries which cannot be modified, cleared, or deleted

Supertyphoon
Supertyphoon Quicken Windows Subscription Member
edited January 2023 in Download, Add/Update Accounts (Windows)
I have several transactions downloaded from BOA dated 11/28 -11/30 which "match" but will not be fully accepted (i.e, the red flag remains when using "accept all". I have validated my data file, attempted to modify the entries, delete, copy, etc. to no avail. Downloading new transactions 12/1 seem to be ok. I realize there is a thread related to BOA and downloading and this is probably related, but how will I handle these transactions?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Supertyphoon,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by phone or chat directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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