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Downloading Transactions/Chase - duplicates [E]

joannsmith

Transactions are still not being recognized by Quicken and/or are being duplicated when downloaded. I downloaded November transactions today from Chase - I think I may have had transactions up through the 3rd in there already but I notice I have duplicates already on purchases and sales after that date. The duplicates prior to that date are on interest transactions.

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Quicken Anja

Hello @joannsmith,

Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by phone or chat directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.