Only certain accounts download from citibank.

Some of my accounts are downloading from citibank and others do not. I can not add new accounts in citibank as I get error messages that it can't connect to citibank at this time, but this is a quicken problem, do not contact citibank. This has been ongoing. This is the only reason i pay for quicken, but if it doesn't allow me to download my accounts than it is pointless.


  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:

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