Only certain accounts download from citibank.

periofred

Some of my accounts are downloading from citibank and others do not. I can not add new accounts in citibank as I get error messages that it can't connect to citibank at this time, but this is a quicken problem, do not contact citibank. This has been ongoing. This is the only reason i pay for quicken, but if it doesn't allow me to download my accounts than it is pointless.

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

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