Edited price history not used in mobile sync

sflowers
sflowers Member
edited January 7 in Investing (Windows)
I have several securities where the pricing is not automatically updated within Quicken (e.g., warrant stocks and crypto). That's okay, I manually enter the price history each week. My issue is is that my entries contain the most up-to-date pricing, yet when I perform a mobile sync it is disregarded. This throws off my investing balance and of course net worth.
Resetting the cloud data does not correct the problem, to the contrary, it many times makes it worse - not syncing any of the securities (showing 0 holdings), only pulling in cash balances.

Comments

  • Hello @sflowers

    Thank you for reaching out to the Quicken Community with this issue. 

    We recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and utilize functions such as screen share.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance.
    -Quicken Jasmine
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