Follow up to Pen Fed download issue reported earlier [edited title to reflect problem]
Jared; What can be done about ticket 9668156 now 105 days old? You seem to be one of the few that knows something about Ticket #: 9668156 with Pen Fed. This ticket was established on or about 23 August 2022 for Pen Fed no Down Load/CC-503/FDP-103 errors. It has now been 105 days with no resolution in sight. Is there a dual problem here? Meaning, Pen Fed is not cooperating with finding the solution or is it Quicken is not putting the necessary resources on the problem. I for one am impacted by this fault daily when I try to get my Credit Card down loads from Pen Fed. Yes, there’s a work around if you want to sign in with the magic lotto wheel at PF which sometimes lets you get in then you drive down to the manual download to get the file downloaded to import into Quicken. GREAT automation Hugh? What can we do to bump this ticket’s repair to the forefront? Is it Pen Fed dragging their feet? Who should we (the public) put pressure on? Please advise.
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