hfriz said: Ever since Quicken added pending balances and removed them, I still have two online cc accounts that will not reconcile correctly. The online balances do not match. The online balance in quicken is the online balance minus the pending balance. There is no way for me to reconcile my accounts without doing it manually. How do I fix this? (For example, my online balance on my account is $1000 and has pending charges of $200 online, my online balance in quicken is $800 so I can't even add the pending balance as it is crediting a debit)
Forum Moderators sometimes review issues discussed here and refer them to Development, but if you want Quicken to work on a problem, I recommend you contact Support via phone. Be sure the support agent understands the problem and gives you a ticket number for future reference.
You should also use the Help > Report a Problem menu in Quicken to submit the issue online. In your submission, be as clear and thorough as possible. Reference the ticket number and provide a link to this discussion. Provide step by step instructions to reproduce the problem. You will not get a response to an electronic submission, but they say they review and prioritize the submissions.
Updates on problems that Quicken has acknowledged are posted here
https://community.quicken.com/categories/alerts
