Capital one connection issue

Delaw
Delaw Quicken Windows Subscription Member ✭✭
edited January 2023 in Download, Add/Update Accounts (Windows)
I am having the same problem, each time I create a new file but it gets corrupted a couple of weeks later. the only way to update capital one is to log in to capital one and select download, but I can't reconcile the accounts because quicken keeps telling me my online balance for my capital one accounts is 0.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Delaw,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by phone or chat directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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