Does anyone have an issue with memorized transaction amounts decrementing by a penny every so often?

:/ I have a couple of small amount memorized transactions where the memorized amount will go down(always down) by a penny every so often. I go to the memorized transaction list, edit the amounts but the decrementing will still happen again.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @davidsmathews,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    Note that the above processes may not revert any of the past changes that have already occurred, but they may help prevent them from reoccurring in the future.

    I hope this helps!
    -Quicken Anja
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