When Capital One transactions are downloaded, the last download date is not updated.

jl61703
jl61703 Quicken Windows Subscription Member
edited January 2023 in Download, Add/Update Accounts (Windows)
anyone else having this problem ? Other acct downloads OK
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Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @jl61703,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    Before I can further assist you, I require some more information. When did you notice this issue had begun to occur? Do you receive any error codes or messages? Could you please further elaborate on this issue?

    I look forward to your response. 

    -Quicken Jasmine

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  • jl61703
    jl61703 Quicken Windows Subscription Member
    Thanks for your response -
    I noticed the download date for Capital One is followed by "(Express web connect +)" whereas Wells Fargo's correct date is followed by "(web connect)" I read about Express web connect + and how to change it. I followed the instructions and now the last download date appears correct and is followed by (web connect). thanks for what you do for the community
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @jl61703,

    I am happy to hear that you were able to reach a resolution, thank you for coming back to share your steps so that other users may come across this thread. 

    Please do not hesitate to reach out with any further questions or concerns. 

    -Quicken Jasmine

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