Bank of America downloads with blank transactions

blarkwizard
blarkwizard Quicken Windows Subscription Member ✭✭
edited January 2023 in Download, Add/Update Accounts (Windows)
When i connect to the new BofA authenticator it downloads over 60,000 transactions... however nothing appears. I know this was a prior ttacked issue, but it's marked as resolved as of today. But absolutely nothing has changed... deleted my online connection and redid it, but same story which is happening for over 2 months. Not sure why I'm still getting billed for quicken when the only feature i pay for doesn't work.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @blarkwizard, 

    Thank you for reaching out to the Quicken Community with this issue. 

    If you are still experiencing an issue/error after the alert has been marked as resolved then we recommend reaching out to Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real time and escalate the situation as needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 

    -Quicken Jasmine

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