Categories are grayed out in Windows 12/18/2022

pt216
pt216 Quicken Windows 2017 Member ✭✭✭
edited January 2023 in Download, Add/Update Accounts (Windows)
Version R45.21 Build 27.1.4521

Can’t rename a Category in a Transfer

What’s the fix?

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @pt216, 

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    Could you please provide further clarification on what is occurring? How long has this been going on? Did anything cause the issue to begin occurring? Have you received any error codes or messages? What occurs when you attempt to rename a category? Does this only occur with transfers? 

    I look forward to your response.

    -Quicken Jasmine

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  • pt216
    pt216 Quicken Windows 2017 Member ✭✭✭
    How long has this been going on? I just found it out yesterday
    Did anything cause the issue to begin occurring? No
    Have you received any error codes or messages? No
    What occurs when you attempt to rename a category? Nothing because it is greyed out.
    Does this only occur with transfers? Never tried
  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    You can’t rename a transfer category. You can rename the account you are transferring to, though, and that will change the name of its transfer category. 

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

This discussion has been closed.

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