Blank uncategorized transaction cannot be deleted or edited

raymorr2

Using Quicken Deluxe Ver R45.21 Build 27.1.45.21 with Windows 10 Home. I have run validate and super-validate. There are no errors listed in the logs. I have one transaction which shows up as uncategorized. When I click on it, it always shows the current date, but the rest of the transaction line is blank. I am unable to delete or edit it. I tried ctrl+shift+right click, but nothing happens, I don't get an option to delete or any pop-up. One support rep told me that others had the same issue, a different rep told me I could still have errors in the file, in spite of the validate and super validate. I don't want to restore from a backup, as my previous file had errors which were not corrected by val and superval. This transaction showed up about a week or so before I started a new file, but it migrated to the new file. Any suggestions?

UKR

Can you please capture one or more images of the parts of your Quicken window showing the problem transaction (together with register column headers), sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows

https://community.quicken.com/discussion/7663259/faq-how-do-i-post-a-screenshot-in-the-community-from-a-mac

Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.

raymorr2

Here's the detail of the transaction

UKR

That blue-highlighted transaction is the blank new transaction data entry line. It exists in every register which allows entry of new transactions and can usually be found at the bottom of a list of transactions.

raymorr2

I can understand the blank line when in the register, but as you can see from the screenshot enclosed, this is under the spending header. The last few days I couldn't delete or edit - it wouldn't accept any input. I just now tried to edit it, and it told me that any date I entered was invalid. I played around some more, and it let me enter all the info, then I was finally able to delete it. Weird. Thanks for your thoughts.

UKR

Please remember that the Spending Tab / Transactions view  as shown in your Screenshot(2) is nothing other than a customized and filtered All Transactions view.
This view acts like any other banking register view and therefore always has a blank new transaction data entry line at the bottom. There's nothing you can and need to do about this line.

Hugger1

I have the same issue as raymor2...this is not normal behavior of Quicken. Looking for an actual solution for this as the home page is incorrectly stating I have 1 Uncategorized Transaction, then shows zero details when I click it.

mshiggins

Here is the main discussion on this issue:

https://community.quicken.com/discussion/7924957/uncategorized-transactions-on-spending-tab#latest

In this post in the discussion, moderator Quicken Jasmine acknowledged that Quicken is investigating the issue:

https://community.quicken.com/discussion/comment/20321151/#Comment_20321151