Duplicate Filename Under Profile

CSM3962

I have a duplicate filename for Quicken On The Web. I know which one is invalid. How do I delete it?

Quicken Anja

Hello @CSM3962,

Thank you for reaching out to the Community with your question.

To remove the duplicate/invalid cloud account (file name) in question, first, sign out of the Quicken on the Web app. Then, follow the instructions provided below to remove the cloud account from your desktop Quicken program (this does not affect your data saved with your data file).

1. Navigate to the Quicken dropdown menu
2. Preferences...
3. Connected Services
4. Click on See all cloud accounts 
5. Select the invalid cloud account name (file name) to delete
6. Click the minus-sign (-) in the bottom left corner
7. On the pop-up screen, click Delete Cloud Account

Once that is done, sign back into Quicken on the Web.

I hope this helps!