Ticket #9798508 mark resolved but still a problem

Randy Bryant
Quicken Windows Subscription Member
I had to update to Windows 10 to get this problem to go away. Just tried Windows 7 again (updated Quicken), and the problem still exists. Windows 10 is too slow on my Parallels virtual machine, so I need Windows 7. How do we get this ticket re-opened.
0
Comments
-
Hello @Randy Bryant,
Thank you for reaching out to the Quicken Community with this issue.
If you are still experiencing issues/errors after the alert has been marked resolved, we recommend reaching out to Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that we could not be of more assistance.
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0
This discussion has been closed.
Categories
- All Categories
- 22 Product Ideas
- 28 Announcements
- 201 Alerts, Online Banking & Known Product Issues
- 19 Product Alerts
- 743 Welcome to the Community!
- 617 Before you Buy
- 1.2K Product Ideas
- 50.6K Quicken Classic for Windows
- 15.6K Quicken Classic for Mac
- 992 Quicken Mobile
- 784 Quicken on the Web
- 76 Quicken LifeHub