Ticket #9798508 mark resolved but still a problem

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Randy Bryant
Randy Bryant Member ✭
edited January 2023 in Errors and Troubleshooting (Windows)
I had to update to Windows 10 to get this problem to go away. Just tried Windows 7 again (updated Quicken), and the problem still exists. Windows 10 is too slow on my Parallels virtual machine, so I need Windows 7. How do we get this ticket re-opened.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Randy Bryant,

    Thank you for reaching out to the Quicken Community with this issue. 

    If you are still experiencing issues/errors after the alert has been marked resolved, we recommend reaching out to Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 

    -Quicken Jasmine

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