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Quicken Cloud is temporarily unavailable (Q Mac)

Harold Rosenbaum

Adding a Vanguard Roth IRA Brokerage account and I get a pop up Sync Error window. QCS-0500, An internal problem has occurred while processing your request. (Requestd = null). Please try after some time. It's day 3 now. I choose "I'll Check it later" and Quicken adds the account with zero $ or information. Mac version.

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Quicken Anja

Hello @Harold Rosenbaum,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connect Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to the Quicken dropdown menu
Sign Out...
Sign back in using your Quicken ID (email) and password
Follow the prompts to be taken back to your data file after signing in

Once that is done, see if the issue still persists.

Let us know how it goes!