Chat and phone support turned off.
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ColoTrip
Quicken Windows Subscription Member ✭✭
One step update not working and it appears that I am not the only person. Does their customer support shut down often? It is not available for either online chat or phone.
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Answers
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Maybe closed today for New Years?
I'm staying on Quicken 2013 Premier for Windows.
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Maybe but, if so, it is inexcusable. It is too big of a company for that. I'm a doctor and if we closed the hospital, people would die. Quicken also has international customers and we all don't celebrate the same holidays.1
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Very frustrating!0
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Yep. I'm probably not the only person who planned to do year end bookkeeping on this otherwise slow day. We depend on vendors to be consistent and provide services reliably. Not happy about wasting the opportunity because of system failure out of my control.0
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ColoTrip said:Maybe but, if so, it is inexcusable. It is too big of a company for that. I'm a doctor and if we closed the hospital, people would die. Quicken also has international customers and we all don't celebrate the same holidays.
Also, the only international customers Quicken has are Canadians. The USA makes up almost all of Quicken's market. Outside of the USA and Canada Quicken has no customers they support. And they support no financial institutions outside of the USA and Canada.
Perhaps you are thinking of Intuit? Intuit hasn't owned Quicken for about 6 yrs.
Or maybe you are thinking about QuickBooks? That is still an Intuit product and has an international customer base. But it is an entirely different program from Quicken.Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
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