Chase Transactions broken - refund requested

Alex Hilliard
Quicken Windows Subscription Member
Chase downloads have been broken since September and I am a subscriber. What is the process for getting a partial refund for my subscription as service is not being rendered and Chase represents the largest percent of my accounts/portfolio.
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Hello @Alex Hilliard,
Thank you for taking the time to visit the Community.
For any and all refund and/or partial refund inquiries, please contact Quicken Support directly by phone for further assistance. Our phone support agents will have the necessary tools available in order to assist with your request that this channel, unfortunately, does not.
We apologize for any inconvenience! Thank you.-Quicken Anja
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