Chase transactions will not download into Quicken Windows

stevebo

I have had a Chase credit card for 3 weeks now and transactions have never successfully downloaded into my account. I have reset the account, deactivated and reactivated it, but transactions refuse to download. Quicken tells me repeatedly that the accounts are linked properly and that I have permission to do this.

My guess is that somehow Chase thinks it has sent the transactions, but Quicken dumps them without importing them into the register.

Help!

Quicken Anja

Hello @stevebo,

Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.