Direct Connect not Working

System
System Member admin
in Download, Add/Update Accounts (Mac)
This discussion was created from comments split from: Vanguard - detailed tracking missing.

Comments

  • TomVT
    TomVT Member ✭
    Hello,

    I've been using direct connect with Quicken for a long time. It abruptly stopped working on 1/3/2023. I can only connect with Quicken Connect, so of course all the detailed information is missing. Can you tell me if this is a known outage?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @TomVT,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    First, could you please provide the name of the financial institution you are experiencing this with? And are you receiving any specific error code(s) and/or message(s) when attempting to connect via Direct Connect that you could provide us with here, please?

    Thank you!
    -Quicken Anja

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