since online billers has been broken for months will we get a credit on our subscription?

AMEX, capital one and CITI have been failing to connect on the on line biller tab in quicken .OSU seems to work most of the time but not the on line biller tab. this is critical to managing cash flow and makes quicken pretty useless now. support seems unable to grasp the seriousness of the issue and continues to report these issues are being worked on with no deadlines

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @jghughes3,

    Thank you for taking the time to visit the Community with your question.

    To inquire about refunds and/or subscription credits, you will need to contact Quicken Support directly for assistance. Our support agents will have the necessary tools available in order to look into this for you which this channel, unfortunately, does not.

    Thank you!
    -Quicken Anja