Confirmation code fails

Trying to change password confirmation code fails on text and email. Not sure what the problem is but the code I am sent will not work after multiple tries.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @W G Harbuck,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Upon reviewing your account here internally, we are seeing an internal error occur each time you attempt to log in. Due to this error, we advise that you please contact Quicken Support directly for assistance as this may likely require an escalation to be filed in order to resolve.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja