Scanning Attachments

When entering a transaction there is an option (paperclip) to add a document. When selecting that, the option of "Scanner" shows up. When that is selection is made, a new panel opens to "Select Device". Our scanner does not show up. (1) Is there a tailoring option to define the scanner? (2) Does this mean the program will grab the document directly from the scanner without normally placing it on the PC?
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Eloiser,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja