One step update error CC-800
Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.
Before I can further assist you, I require some more information. Which financial institution are you experiencing this error message with? What is the connection method with said financial institution? You can see the connection method by navigating to Tools > Account List. When did you begin to notice this error message? Are you saying that you are still able to download transactions without issue?
I look forward to your response.
It is my Good Sam account with Comenity Bank. The connection method is Express Web Connect.0
Thank you for providing more information.
I have located a Support Article that discusses the CC-800 error message in more detail and provides some troubleshooting steps. You may follow this link to access that FAQ. It is recommended to save a backup before proceeding with troubleshooting steps (just in case).
As per the FAQ:
If the issue persists
If the steps above do not resolve the issue, please contact Quicken Support. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.I hope this helps!