Update Chase accounts message won't go away

I receive the "update Chase accounts" message every time I open Quicken, which is a real pain. I have updated the accounts and the message will not go away. How do I get it to stop coming up every time I open Quicken?


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @donnydey

    Thank you for reaching out to the Quicken Community with this question. 

    Due to the nature of this issue and the recent migration of Chase Bank, we recommend contacting Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 
    -Quicken Jasmine
  • donnydey
    donnydey Member
    Thanks for the info and the link, Jasmine. I'll give it a try soon.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    At the bottom of this message window, is there a checkbox with text "Do not show again", "Remind me later" or similar wording to that effect? If so, check or uncheck the box.
  • donnydey
    donnydey Member
    Done that several times, doesn't work.
  • D1956
    D1956 Member ✭✭
    I have the same problem....