OSU Issues NOT Resolved Ticket #9928609

I haven't received any new transactions since 1/6/2023 across many banks. Yet Q has stated that this issue is resolved but some may still be experiencing the issue - Then it isn't resolved.

Q - Please fix this. Your customers rely on this product and there are too many issues.

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @pheff2000,

    Thank you for reaching out to the Quicken Community. 

    As stated, this alert has been marked resolved which means that it is resolved for the majority of users. If you are still experiencing this issue after the alert has been marked resolved, we recommend that you contact Quicken Support directly for further assistance as an escalation may be necessary. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 
    -Quicken Jasmine