Chase CC deleted and my Phoenixville S&L checking deleted!

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Dennis Mc
Dennis Mc Member ✭✭
edited February 2023 in Download, Add/Update Accounts (Windows)
Quicken was slow and updated Chase (after the daily signing out/in) this morning; this afternoon, I got a message that both my Chase CC account and my Phoenixville Federal S&L account have been deleted, and do I want to attempt a fix? Is anyone else having Quicken delete multiple accounts?

The message states this can happen if I restore from a backup, but I did not.
Dennis
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  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 2023
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    Hello @Dennis Mc,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Dennis Mc
    Dennis Mc Member ✭✭
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    The problem has been resolved. I tried the next day again, and all was well.
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